Managing Personal Information at Bizzo

Our Commitment to Handling Data at Bizzo

At Bizzo, personal information is handled as part of providing our services, maintaining account integrity, complying with applicable legal obligations, and supporting the day-to-day operation of our website. This Privacy Policy applies to information connected with your use of Bizzo, including account creation, customer interactions, and related services available to users in Australia.

By accessing or continuing to use our services, you acknowledge that your personal information may be processed in accordance with this Privacy Policy and any applicable legal requirements.

The Information Bizzo Receives During Your Relationship with Us

The information we collect depends on the way you use our services. When you create or maintain an account, we may request personal details such as your name, contact information, date of birth, and account credentials.

Additional information may be requested where identity, age, payment method ownership, or other account details require verification. We may also collect information that you choose to provide when communicating with our customer support team or submitting account-related enquiries.

While you use our website, technical information may also be generated automatically. Depending on the services accessed, this can include device information, browser type, IP address, connection records, activity logs, and system diagnostics that help us maintain the operation of our platform.

How Bizzo Uses Personal Information

Personal information is used to establish and administer accounts, process transactions, provide customer assistance, respond to enquiries, and maintain the functionality of our services.

Information may also be processed to verify account details, investigate unusual activity, prevent fraud, support responsible gambling measures where relevant, and meet legal or regulatory obligations that apply to our operations.

Where marketing communications are available, they will be managed in accordance with your communication preferences and any applicable legal requirements. You may update those preferences where such options are provided.

Sharing Information as Part of Bizzo Operations

Certain information may be shared with trusted service providers that assist with technical infrastructure, payment processing, verification services, customer support, data hosting, security monitoring, or other operational functions.

Information may also be disclosed where permitted or required by applicable law, in response to lawful requests from competent authorities, or where disclosure is reasonably necessary to protect our legal rights, our services, or other users.

If business operations involve affiliated entities or service partners, information may be shared only where relevant to delivering services or fulfilling operational and legal responsibilities.

Protecting Information Across Bizzo Systems

We apply technical and organisational measures intended to reduce the risk of unauthorised access, accidental loss, misuse, alteration, or disclosure of personal information.

Security practices are reviewed regularly as technology and operational requirements evolve. Although reasonable safeguards are maintained, no electronic system can guarantee absolute protection against every possible risk. Users are encouraged to maintain the confidentiality of their account credentials and notify us if they believe their account security has been affected.

Retaining Records at Bizzo

Personal information is retained only for as long as reasonably necessary to support legitimate business operations, comply with legal or regulatory obligations, resolve disputes, maintain appropriate records, or protect against fraudulent activity.

Specific retention periods may vary depending on the type of information involved, the services used, and applicable legal or operational requirements. When information is no longer required, we take reasonable steps to securely delete, anonymise, or otherwise dispose of it.

Privacy Choices for Users in Australia

Where applicable, users in Australia may request access to personal information held about them, ask for corrections where information is inaccurate or incomplete, or exercise other privacy-related rights available under applicable law.

Before responding to certain requests, we may need to verify your identity to help protect your information. Some requests may be limited where legal obligations or operational requirements prevent full implementation.

If you no longer wish to receive optional marketing communications, you may update your preferences through available account settings or by using the unsubscribe option included in relevant messages.

Cookies, Website Technologies, and Contacting Bizzo

Bizzo may use cookies and similar technologies to support website functionality, remember preferences, improve performance, analyse website usage, strengthen security, and maintain reliable service operation. Browser settings may allow you to manage certain cookie preferences, although disabling some technologies may affect how parts of the website function.

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, you may contact Bizzo through the communication methods available on our website. We will review enquiries carefully and respond in accordance with applicable legal and operational requirements.